FIZITI Return & Refund Policy
At FIZITI, we strive to ensure that you are completely satisfied with your purchases. We understand that sometimes you may need to return a product. Please review our Return & Refund Policy below:

Return Period
You have 30 days from the receipt of your item to return it for a refund or exchange.

Eligible Products for Return
The following products are eligible for return:

Climbing Dome
Game Table
Inflatable Tumbling Mats
Swing Sets
Trampolines

Return Shipping Costs
Quality Issues: If your return is due to a product defect or quality issue, FIZITI will cover the return shipping costs.

Customer Remorse: If you are returning an item due to personal preference or remorse, the return shipping costs will be the responsibility of the customer.

Refund Process
Upon receipt and inspection of your returned item, we will process your refund. The refund will be credited back to your original method of payment, specifically your PayPal account, within 10 business days.

Damaged Items During Transit
If your product arrives damaged due to shipping, we offer a free exchange or a full refund. Please contact us immediately to arrange for a replacement or refund.

Contacting Us
For any questions related to your return or refund, please contact us via email at presales@fiziti.com. We are here to help you with any issues or concerns you may have.

Thank you for choosing FIZITI. We value your business and are committed to providing you with the best customer service and support.