FAQ
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Frequently Asked Questions
A: FIZITI is an independent brand website that sells trampolines, game tables, swings, climbing frames, and other products.
A: FIZITI offers a variety of trampolines for both adults and children, including outdoor trampolines. The available sizes are:
12ft Trampoline
14ft Trampoline
16ft Trampoline
12ft Spherical Trampoline
14ft Spherical Trampoline
A: You can visit the FIZITI website at https://www.fiziti.com/, select the product that suits you, easily add it to your shopping cart, and securely checkout using PayPal or a credit card.
A: FIZITI currently offers free shipping within the United States, including freight insurance. Free shipping is not available for other countries at the moment.
A: FIZITI currently supports payments via PayPal. Other payment methods are not available at the moment, but further updates will be provided if new payment options are introduced.
A: Yes, FIZITI has a worry-free return policy. If you are not satisfied, you can request a refund or return within 30 days. For more details on the return process, please consult the FIZITI Return Policy.
A: Yes, FIZITI provides a free 1-year warranty for all orders.
A: Yes, FIZITI’s trampolines are designed for easy installation. Each trampoline comes with the necessary tools and product instructions.
A: For the United States, the shipping time is 5-8 days via FedEx Express.
A: No, there are no additional fees. Shipping and taxes are all included. For information on return fees, please refer to our return policy.